The Delta Perspective is a series of white papers published by Delta Partners, delivering authoritative, objective assessment of hot topics which are high on the agenda of decision makers in the TMD sector. Through the Delta Perspective, we share some of our intellectual capital and industry insights with clients and investors. Using these publications, our objective is to contribute as one of the thought-leaders on some of the most widely debated questions affecting our industry.

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With digital brands emerging as direct competitors and telecom operator brands becoming increasingly commoditised in their core business, telecom players need to take a strategic reflection on their long-term business model and its intended role in the value chain as well as steps to sustain differentiated positioning.



SMEs in Africa are becoming aware of the importance of adopting ICT solutions to improve business processes and boost efficiency.  Communication Service Providers have yet to tap into this segment and our experience shows that a comprehensive strategic approach to this segment is indispensable for CSPs to profitably seize competitive advantages.



Telco operators are today faced with a whole new breed of challenges borne out of a fast-evolving and increasingly unfamiliar market environment.


This paper seeks to outline the operators’ requirements to thrive in this environment by achieving agility, superior customer experience and efficiency and the means to do so through all-inclusive, company-wide transformation.



The mobile industry continues to evolve rapidly, driven by the pull from consumers’ demands and push from myriad innovative digital devices. Technological vendors are offering new enterprise solutions, promising serviceproviders greater optimisation and efficiency at a lower cost.


This article highlights the important conclusions gathered from MWC this year.



Globally, telecom operators have been facing slowing growth in their traditional revenue streams. Fixed operators have faced stagnant or declining traditional revenues, typically due to a combination of mobile substitution, VoIP migration and a steep reduction in bandwidth pricing.

In this white paper, we explore the enterprise cloud opportunity for telecom operators, the key challenges in an operator‘s cloud journey and the key success factors that an operator needs to consider for a successful cloud launch.



The telecom industry finds itself at a tipping point as their traditional cash-cow services such as voice and messaging are being substituted by data access revenues, at lower margins Operators’ current innovation efforts are largely aimed at improving existing products or “sustaining innovation”, which is fundamentally different from the disruptive nature of “radical innovation” that a transition in the industry cycle requires.

Our latest white paper addresses these issues as telecom operators struggle to become a “2.0” operator in a new industry cycle.


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