Global provider of innovation services for the connected world 

Company description

Aricent is a global innovation and technology services company that helps clients to imagine, commercialize, and evolve products and services for the connected world. The company provides BPO systems integration, as well as applications and user-interface platform services, to telecom operators and vendors. It operates an innovation and design unit called “frog” design, a leader in its field. Finally, it provides low-cost testing and product-development services from its test centres and labs in India, Ukraine, Vietnam and China. Aricent conceives and commercializes unique communications experiences for its customers utilizing more than 10,000 consultants, designers, and engineers in 36 locations worldwide. The company has a global delivery model with design offices, offshore development centres (especially in India) and sales offices around the world.

Our contribution to value creation

We have been an active investor supporting Aricent in its various strategic initiatives. Specifically, we have helped the management in business development efforts in the MENA region. We have coached the CEO on organisational restructuring, focusing on initiatives that drove synergies among different business lines and re-energised sales. In addition, we have supported Aricent in targeted approach to key telecom players given our strong relationships across the telecoms industry. For example, we have been instrumental in helping Aricent establishing a relationship with Cell C (the number three operator in South Africa) following which Aricent became a key outsourcing vendor for the upgrade of Cell C’s IT infrastructure.