High-quality technical and telecom services and top-tier BPO solutions provider in the MENA region 

Company description

Mobiserve, with headquarters in Egypt, was founded in 1999 to provide high-quality technical and telecom services and top-tier BPO solutions to Orascom Telecom, of which it was originally a wholly-owned subsidiary. The core of Mobiserve is tower construction and maintenance, tower and shelter manufacturing, and civil engineering operations in Algeria, Bangladesh, Egypt, Morocco, Pakistan, Saudi Arabia, Tunisia, and the UAE. In addition, it provides outsourcing services such as printing, packaging, delivery and collection to telecommunications operators in Egypt and Algeria.

Our contribution to value creation

We have made a meaningful contribution to Mobiserve at board level, providing coaching and guidance on key strategic issues such as the definition of its long-term growth plan. We have also helped recruit Lothar Pauly, an experienced independent director, who formerly ran T-Systems, who then became Mobiserve’s Chairman.

We have also helped Mobiserve in recruiting at the C-suite levels and have provided support to the company during the managerial transition period, through dedicating resources to assume an interim Chief Financial Officer role for a few months and supporting the new executives. We have played a significant role in streamlining Mobiserve’s Board reporting and performance monitoring, having helped design a new, and more detailed approach to Board reporting.